Evolving Trends of Chatbots on Students Skills andKnowledge Acquistion in Public Universities in Nigeria
- christian nwakanma phd
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DOI :
- 1 Department of Business Education Faculty ofEducation and Arts Madonna University Nigeria, Okija Campus Anambra State
This paper is on evolving trends of chatbots on
students skills and knowledge acquisition
in public universities in Nigeria. University of Port Harcourt River State is
among the public universities in Nigeria. Population of this study is 11,000
which comprised 5,000 males and 6,000 female students from University of Port
Harcourt River State. Stratified random sampling technique was used to select
35 male respondents in mathematics, educational management and chemistry
education departments in the Faculty of Education of University of Port
Harcourt. On the other hand, 40 female students were selected from accountancy,
Business Administration and Economics departments in the Faculty of management
sciences of University of Port Harcourt. This gave a sample size of 225.
Descriptive survey research design was used for this study. Two research
questions guided this study. Instrument used for data collection was researcher
developed questionnaire “titled, evolving trends of chatbots on students skills
and knowledge acquistion in public universities in Nigeria”
was used, with four rating scale of strongly agree, agree, dis agree and
strongly disagree. The instrument was validated by two specialists from Imo State
University Owerri. Cronbach alpha statistics was used to determine the
reliability coefficient of this study at 0.78 and 0.97, which shows that the
instrument was reliable for use in this
study. Mean scores were used to analyze the data. The finding from this study
reveals that there are varied uses of chatbots by students in public
universities in Nigeria. Those uses
include: Graphic and digital graphic designs, students solutions to their
assignments, tailored information that
guide students on their research among
others. In the same vein, challenges that constrain the uses of chatbots among
students in public universities in Nigeria via ICT include: Frequent power
outage, inability of students to afford ICT some resources and devices,
inadequate internet broad band in some public universities in Nigeria. It was
recommended in this study that government should provide adequate funding to
public higher education institutions in Nigeria. This would enable public
universities to install internet facilities, generators to override frequent
power outages in public universities in Ngeria.